In this week’s UtilityXpert Roundup, Indiana Michigan Power makes a big splash. Elsewhere, Duke Energy is educating the world about data analytics and Xcel Energy is doing big things with clean energy. All over the world, though, LEDs are making a big, victorious play in arenas. By that, we mean sports arenas. Soon, your favourite Sunday activities and arenas will become more energy efficient.
Read MoreIn this week’s UtilityXpert Roundup, utilities are taking a massive step forward. By leveraging data science and analytics, utilities are looking for new ways to engage their customers. In fact, AEP is essentially launching their own accelerator and welcoming forward-thinking ideas, as well as mentoring young companies to shape their technology.
Read MorePublic funding and support for energy efficiency programs should never be in doubt - the benefits of these programs doing well are endless. They include but are not limited to, improved public health, lower energy prices, job creation and lower greenhouse gas emissions.
Unfortunately, providing evidence and documentation of savings is something that challenges utilities all across North America. In other words, proving your ROI when you invest in an energy efficiency program isn’t so easy.
Read MoreIn this week’s UtilityXpert roundup, we finally have a potential move on the PG&E situation; one that involves a big breakup. More news coming out of New Hampshire, positive funding in Candaa and also, some innovation coming out of Austin with HVAC and demand response systems.
Read MoreIt’s not easy being an energy consultant or program implementer. You’re expected to do everything from providing grid optimization services, to implementing next-generation demand response and even distributed energy resources programs. Demand side management (DSM) programming has never been more complex. As such, having the right technology stack to participate in RFP bids successfully is crucial in making sure that your solutions come to fruition.
Read MoreThere is zero doubt that customer engagement in the utility industry is changing rapidly. A lot has been said about the technologies that are disrupting this business, but at a high level, what does this mean for the utility? And what impact does it have on their brand as it relates to their customer service? In this week’s UtilityXpert roundup, we learn about some great case studies out of Ohio, Minnesota and more.
Read MoreThere’s more and more technological innovation coming out of the utility world every week. From shaping the future of smart cities, to offering community solar to working with Google and IBM - the industry has it all. Check out what the past few weeks have brought us in this week’s edition of the UtilityXpert Roundup by EnergyX.
Read MoreFor 22 million Americans, manufactured homes (or mobile homes, as they were once called), isn’t a camping ground and actually represents a place of permanent residence. For low-income families, it’s not hard to see why - they can cost up to 50% less per square foot to build.
However, in the long run, they can be more costly for the homeowner to maintain. Manufactured home residents can spend more than twice the amount on energy, especially if the RV or mobile home is a bit older.
Read MoreFor the past decade, electric utilities have been busy upgrading their operations with advanced meter infrastructure. Although customer acceptance of “smart’” technology has been mixed, there is now overwhelming evidence that technology is transforming how customers expect to be engaged. It should come as no surprise that technology is also redefining how utilities can engage with their customers.
Read MoreUtilities are doing good all across the nation, and some amazing reports came out last week about IOUs and energy transformation. This week’s edition of the UtilityXpert Roundup inspires good will and development for 2019. Energy efficiency goes beyond just saving energy. It’s a catalyst in improving the lives of communities everywhere. To help grow and improve their communities, public power utilities are playing a bigger role in economic development programs, and site selectors are welcoming their input.
Read MoreIn an industry that traditionally hasn’t had to worry about customer churn, marketing can be an afterthought. The narratives around this are changing fast, as the sector is in the midst of rapid disruption due to smart technology, but more importantly, more empowered customers.
Read MoreLots of talk about the PG&E bankruptcy, more on data and how emerging tech can transform home energy efficiency. The utility world is on fire in this week’s edition of the UtilityXpert Roundup.
Read MoreGrocery stores… Healthcare… Is energy next? This week in the UtilityXpert roundup, the industry is making waves about data, the possibility of Amazon invading our business and more.
Read MoreUtilities know they need to establish a mobile presence, but is developing a pricey, full-feature mobile app worth it? Ultimately, it comes down to finding cost-effective technology options that are best for your company.
Read MoreLong gone are the days when utilities only needed to know how much energy a customer was using, and where to send the bill. Data analytics is an instrumental tool for utilities to figure out how their customers behave. For energy efficiency programs, this means determining their likelihood of participation through data sets, such as building or consumption data.
AI is taking the utility industry by storm, with applications in customer care, demand response, smart devices and much more. Read more about how we’re implementing AI and big data to help utilities reach their targets.
Read MoreUtilities in the U.S. spend $6 billion each year serving 200 million customers. That’s $1 billion too many. According to The Gartner Group, $42.50 is the average amount utilities in the U.S. spend to serve a customer. Utilities who have hundreds of thousands, if not millions of customers can save significantly from a customer care budget perspective just by reducing their cost-to-serve by one dollar.
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